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Karat हेमा

Cancellation & Refund

Orders can be cancelled before they are dispatched by messaging us on WhatsApp with your order number. Prepaid orders cancelled before dispatch are refunded in full. Approved refunds are processed within 5-7 working days to the original payment method.

Questions?

Seller
KARATHEMA (Proprietor: Arjav Jain)
Address
Near Jain Bada Mandir, Tarni Street, Sardhana, Distt. Meerut, Uttar Pradesh, 250342 — Online business — no walk-in customers
Email
info@karathema.in
Phone
+91 89583 00390
WhatsApp
+918958300390
Grievance Officer
Arjav Jain, Founder — info@karathema.in
Complaints
Raise a ticket at /support.html — acknowledged within 48 hours, resolved within one month